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Order Guidelines:

  • Minimum order $100
  • Orders between $100-$149.99 will have a $20 Flat Rate Shipping Fee
  • Orders over $150 Ship Free of Charge in the contiguous United States
  • Orders typically arrive within 3-5 days of shipment. Rural areas may take longer.
  • Sorry, Home Stretch Liquid Waterproofing does not ship to Maryland, Delaware, Rhode Island, Connecticut and California.
  • Sorry, we do not accept American Express or Discover cards. We only accept VISA and Mastercard.

 

Product Returns:

  • Products returned without the seller’s permission and Return Material Authorization (RMA) form will not be accepted for credit.
  • A 10% Restocking Fee applies to all authorized returns to cover handling and inspection of products returned.
  • Some products are deemed HazMat by Shipping and Transportation authorities. Hazmat Products are not returnable.
  • Products must be returned within 30 days of order receipt to be eligible for a credit.
  • All returned merchandise must be unused in original packaging, with transportation charges prepaid to Corsicana, TX.
  • Material must be in clean, undamaged and re-sellable condition upon its return to us to be eligible for full credit.
  • Prior to shipping back please send a request and photo of the item to be returned to orders@poly-wall.com. Our customer service department will issue a RMA if the material is eligible to be returned.